| Product Features |
CCAvenue |
Indian Financial Institutions
|
Citibank |
|
Credit Cards Accepted |
American Express Diners Club / JCB Cards / Master Card / Visa
|
Master Card/ Visa |
Master Card /Visa/ Diners Club/Citibank E-Cards |
| Debit Cards |
MasterCard (Maestro and Cirrus), Visa (Electron and Plus) |
|
Cirrus / Maestro/ MasterCard
Citibank NRI Accounts/ Citibank
|
| ATM cum Debit Cards |
Canara Bank / Citi Bank / Indian Overseas Bank / Punjab National Bank / State Bank Of India / Union Bank of India |
|
|
|
Support for Net Banking Transactions |
Andhra Bank / Axis Bank / Bank of Bahrain & Kuwait / Bank of Baroda (Retail & Corporate Banking) / Bank Of India / Bank of Maharashtra / Canara Bank / Catholic Syrian Bank / Central Bank of India / Citibank / City Union Bank / Corporation Bank / Development Credit Bank / Deutsche Bank / Dhanlaxmi Bank / Federal Bank Fed Net Banking / HDFC Bank / ICICI Bank / IDBI i Net Banking / Indian Overseas Bank / IndusInd Bank / ING Vysya Bank Ltd. / Jammu & Kashmir Bank / Karnataka Bank / Karur Vysya Bank Limited / Kotak Mahindra Bank / Lakshmi Vilas Bank / Oriental Bank Of Commerce / Punjab National Bank / Punjab National Bank (Corporate Banking) / Royal Bank of Scotland / Standard Chartered Bank / South Indian Bank / State Bank Of India / State Bank of Indore / State Bank of Hyderabad / State Bank of Mysore / State Bank of Travancore / Syndicate Bank / Tamilnad Mercantile Bank Ltd. / The Bank Of Rajasthan / Union Bank Of India / Vijaya Bank / Yes Bank |
Nil |
Citibank Nri Accounts / Ctibank Current Accounts / Citibank Suvidha Accounts |
| Mobile Payments |
Paymate / Giftmate / SBI Mobile |
Nil |
Nil |
| Cash Cards |
Itz Cash, Done Card |
Nil |
Nil |
| |
| PRICING |
CCAvenue |
Indian Financial Institutions |
Citibank |
| Start up cost |
|
| a) Setup integration fees (One Time Non Refundable) |
Privilege
 |
Premium |
Economy |
Rs.75,000/- |
Rs.70,000/- |
| Rs. 40,000/- |
Rs. 25,000/- |
Rs. 7,500/- |
| b) Security Deposit |
Nil |
Nil |
Nil |
Rs.75,000 |
Rs.5,00,000 |
| c) Due Diligence |
Nil |
Nil |
Nil |
Nil |
Rs.25,000/- |
| d) VeriSign Global SSL 128 bit Certificate Cost (Annual) |
Nil (not required) |
Nil (not required) |
Nil (not required) |
Rs.48,000/- |
Rs.48,000/- |
| |
Recurring
Cost |
CCAvenue |
Indian Banks HDFC, ICICI |
Citibank |
| a) Per Transaction Discount Rate (Credit Card) |
 |
| 2.5%* |
|
|
|
|
|
| b) Per Transaction Discount Rate (Net Banking) |
4% |
4% |
4% |
N.A. |
3.5% |
| c) Monthly Rentals |
Nil |
Nil |
Nil |
Rs.5,000** |
Nil |
| d) Software Upgradation Cost (Per Annum) |
Rs.3,600 |
Rs.2,400 |
Rs.1,200 |
Nil |
Rs.15,000 |
| e) Manpower cost(monthly) |
Nil (Do it yourself ease) |
Nil (Do it yourself ease) |
Nil (Do it yourself ease) |
25,000(trained resource required for doing file uploads, captures, refunds, etc on bank servers) |
25,000 (trained resource required for doing file uploads, captures, refunds, etc on bank servers) |
| |
Service Tax and Education Cess 12.36% extra on all payments |
| |
* Except American Express / JCB at TDR 5% + tax |
|
| Integration Process |
CCAvenue |
Indian Banks HDFC, ICICI, CenturionBOP |
Citibank |
| a) Ease of Integration |
Very Simple |
Difficult |
Complex |
| b) Time to integrate |
Less than a Hour |
15 days to 1 month |
15 days to 1 month |
| |
| Transaction Security |
CCAvenue |
Indian Banks HDFC, ICICI, CenturionBOP |
Citibank |
| a) Credit Card Verification Method ( i .e . C V V 2 for VISA ,C V C 2 for MASTER CARD (What is this?) |
Yes |
No |
Yes |
| b) IP Address mapping and cardholder reverse look-up |
Yes |
No |
No |
| c) Manual Verification Support |
Yes |
No |
No |
| d) Verified By Visa- and MasterCard SecureCode security |
Yes |
Yes |
No |
| e) PCI DSS 1.1 |
Yes |
No |
No |
| |
| Additional Features and Support |
CCAvenue |
Indian Banks HDFC, ICICI, CenturionBOP |
Citibank |
| a) Live Merchant Support |
Yes |
No |
No |
| b) Ready-made Advanced Shopping cart with your site look and feel |
Yes |
No |
No |
| c) Support for Auction Payment Collection |
Yes |
No |
No |
| d) Support for Bill Collection Facility |
Yes |
No |
No |
| e) Support for Transaction Failure Bill Collection Facility- |
Yes |
No |
No |
| f) Online Transaction Accounting Module |
Comprehensive |
Limited |
Limited |
| g) Instant SMS and Email Order Alerts |
Yes |
No |
No |
| h) 'Virtual Terminal' |
Yes |
No |
No |
| i) Payment Gateway Redundancy |
4 different payment gateways integrated.3 back up gateways are always available to process MasterCard and Visa Cards |
Only one gateway (You lose transactions during downtime and maintenance) |
Only one gateway (You lose transactions during downtime and maintenance) |
