www.ccavenue.com

Important Update concerning Yes Bank's payment options and settlements

Dear Merchant,

Concerning the recent developments on RBI's decision pertaining to Yes Bank's operations and activities, we have disabled Yes Bank payment options like Net Banking, Yes Bank Credit Card EMI and YesPay wallet with immediate effect to safeguard your interest.

Consequentially, there will be a delay in processing settlements by our partnering banks, which shall result in a delay of your settlement due from CCAvenue today.

For merchants having a Yes Bank settlement account, we have put settlements on hold due to the current scenario. To provide alternative bank account details to process your settlements, please send a request to compliance@ccavenue.com along with the 'Change Bank Details Letter' on your company letter head signed and stamped by the Authorized Signatory along with a cancelled cheque. Download letter format.

Rest assured we are closely working with the partnering banks to resolve this issue at the earliest and do whatever is possible from our end.




Best Regards,
CCAvenue Compliance Team

Infibeam Avenues Limited
Mumbai Corporate Office : Plaza Asiad, Level II, S. V. Road,
Santa Cruz (West), Mumbai - 400054. India.
Phone: +91 - 22- 61666000
Email: compliance@ccavenue.com
Visit us at www.ccavenue.com
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