CCAvenue Puts its BCP into Action to Safeguard and Support Your Business During the COVID-19 Pandemic

Global markets have been shaken and businesses severely impacted across all major verticals due to the COVID-19 (coronavirus) pandemic. We wish to reassure you that Infibeam Avenues has a well-defined Business Continuity Plan (BCP) in place to address any issues that may arise during major disasters and emergencies such as the current situation.

The primary objective of our Business Continuity Plan is to minimize any possible impact on services rendered to business partners by focusing on preparedness, protection, response, recovery and risk management. While safeguarding the health of our employees, our BCP has helped ensure that we continue to support your business activities effectively and protect your confidential data in these unprecedented circumstances.

  • Supporting Your Business
    As per our contingency plan, we have transitioned smoothly to a remote work scenario in which most of our workforce is working securely and productively from remote locations. Our entire infrastructure is not only safe but is performing at optimum levels. Your points of contact in our organization are still interacting with you via phone, chat and email without much hindrance. CCAvenue has made backup arrangements in line with our BCP so we can keep on rendering maximum level of uninterrupted service during this critical period.
  • Protecting Your Confidential Data
    CCAvenue is an ISO and PCI DSS v3.2.1 certified entity and our contingency plans help ensure that we continue to remain so even during the current crisis. With strict protocols in place as per our BCP, we have been able to serve our merchants and their customers with the most powerfully enhanced online payment security standards.

    Due to various decisions taken by the authorities and the rapidly escalating situation, our response is constantly evolving to meet the challenges in line with the well-established business continuity plan of our organization. Our BCP is reviewed on a regular basis and updated as and when there are significant changes in the business environment.

Rest assured, we at CCAvenue are doing everything in our power to support and protect your business in these challenging times.