Fraud Alert
DISCLAIMER: MISUSE OF OUR "CCAVENUE" BRAND NAME TO CHEAT CUSTOMERS

We hereby bring to your attention that unauthorized individuals or organizations are falsely using the brand name of "CCAvenue" in communications sent from fake email ids with the intention of cheating people and extorting money in lieu of service fees/charges/taxes etc. We would like to further emphasize that CCAvenue does not charge any amount to customers or other persons on the pretext of initiating a refund.

This scam has just been brought to our notice and so we have started alerting the public to help ensure people do not provide their confidential information or take actions based on these fraudulent communications. Please be aware that the official email ids of CCAvenue will always have the endings @ccavenue.com, @avenues.info or @ooo. Any communication originating from email IDs with any other endings must be deemed to be fraudulent.

CCAvenue has already lodged a complaint with the Mumbai Police about the said fraudulent actions by hitherto unknown individuals/entities. We shall not accept any liability towards the representation made in these communications. Moreover, CCAvenue is not liable for any sort of loss or damage that may occur as a consequence of such fraudulent activities.

Scams may take a myriad of forms, in addition to those described above. Thus, the need for caution and vigilance cannot be over-emphasized. We thereby advise you to be cautious of unsolicited emails, phone calls and other communication that ask for your personal or financial information, or request for any payment in our name.

In case you are aware of any inappropriate use of our brand name or If you have any doubts about the authenticity of any correspondence purportedly from, for or on behalf of CCAvenue, Please click here to report our team immediately or send an e-mail to risk@ccavenue.com and legal@ccavenue.com