August 2015

Enjoy the best transaction success rates with CCAvenue's unique features

Frequent transaction failures on eCommerce websites result in customer frustration, abandoned shopping carts and loss of business for merchants. Customers facing these issues may never visit the website again, severely impacting the long-term business potential of the merchant too. In a bid to safeguard and augment your online business, CCAvenue, your preferred payment gateway, offers innovative features like Smart Dynamic Routing, Transaction Booster and the Retry Option (described below). Avail these smart features to deliver greater customer satisfaction, boost success rates and enhance your revenue earning capacity substantially!!
Smart Dynamic Routing Smart Dynamic Routing
Gateways of multiple banks are assigned across your CCAvenue Account. In the event of downtimes, scheduled maintenance, load on bank servers etc., our intelligence algorithms help detect drop in success rates and automatically route all transactions through another bank's gateway, ensuring that the conversion statistics always remain on the higher end.
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Retry Option Retry Option
When the customer's transaction fails due to reasons like wrong card details provided, incorrect payment option selected, bank downtime, etc., then going through the entire process of filling the payment details can be tedious and time consuming. Our smart retry system avoids these steps by redirecting the customer to an intermediary page while displaying the reason for failure. He gets up to three attempts to use the same payment option or choose an alternate payment option to complete the purchase successfully.
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Transaction Booster Transaction Booster
In the event of downtime or fluctuation of any particular selected payment option, CCAvenue's Transaction Booster notifies customers with appropriate alerts on the payment page, while allowing them to pay using another payment option. This helps maintain session integrity, boosts transaction success rates and improves the customer experience.
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