June 2015

CCAvenue Customer360 our Next-Gen Customer Engagement Solution Helps You Deliver Best-In-Class Multi-Channel Customer Support

CCAvenue, India's largest payment gateway, has introduced CCAVENUE CUSTOMER360, a comprehensive package solution for enhanced customer support. Merchants can now create, manage and close tickets using a single customer engagement platform that helps improve the efficiency and turnaround time for handling these tickets. CCAVENUE CUSTOMER360 has been developed on new age technology to cater to all the customer engagement needs of online businesses. Our next-gen customer engagement solution allows you to provide all-round support to your clients with features like LiveChat, Helpdesk, Complete Social Integration, Multi-Channel Coverage, interactive reports and dashboards. Power your Customer Support process with CCAVENUE CUSTOMER360 to ensure greater customer satisfaction, improve business conversions and increase your sales potential considerably.

INDUSTRY NEWS

	Lawsuit filed against Flipkart, Amazon & eBay for allegedly selling replicas of copyrighted sarees Source: Medianama Read more

	Myntra acquires mobile app Source: Medianama Read more

	Myntra to become mobile-only platform from May 15 Source: Techcircle Read more

	Flipkart logged the sale of its 30 millionth book last month Source: NextBigWhat Read more

	The woman who chose to 'Startup' in her sixties Source: NextBigWhat Read more

	Flipkart, Snapdeal need to raise $20 B in 5 years to sustain growth Source: NextBigWhat Read more

	Your customers are your best sales people, build that relationship Source: YourStory Read more

	Starting up new business in India made easier. Five forms merged into one e-form Source: YourStory Read more

	What is GST? And what could be its impact on Indian eCommerce? Source: iamwire Read more

	The value of personalization in Mobile Commerce Source: iamwire Read more

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CCAvenue is an end-to-end PCI-DSS Compliant payment-processing solution provider, catering to nearly 3 million merchants across all payments businesses. With its path-breaking technology in the Fintech space, CCAvenue is committed to redefine user experience, improve transaction success rates and increase the earning potential of web merchants exponentially.

Our comprehensive platform offers business enhancement tools that provide unparalleled product differentiation and are meticulously designed to expand the customer reach of our web merchants, taking their online businesses to the next level.